Why Small Businesses Should Choose Zoho Meeting Over Zoom, Teams, Meet & Webex

24.06.25 01:50 PM

In today’s digital-first business world, virtual meetings are no longer optional — they’re essential. Whether you’re pitching to clients, hosting webinars, or coordinating a remote team, your video conferencing platform can either boost your productivity or hold you back.

While Zoom, Microsoft Teams, Google Meet, and Webex dominate the video conferencing landscape, Zoho Meeting is emerging as a powerful, cost-effective alternative—especially for small and growing businesses.


In this article, we’ll compare Zoho Meeting with the industry’s top platforms, explain where it stands out, and show how it integrates seamlessly with Zoho One to supercharge your business operations.

What is Zoho Meeting?

Zoho Meeting is a browser-based video conferencing and webinar solution that allows you to:

  • Host live video calls and screen shares

  • Conduct branded webinars with registration, polls, and Q&A

  • Record sessions and automatically generate AI-powered meeting summaries

  • Integrate directly with Zoho CRM, Calendar, Projects, and more

It’s part of the broader Zoho One suite, which includes over 45+ integrated business apps for CRM, finance, HR, marketing, and IT management.

No downloads required — participants can join via browser

GDPR-compliant and privacy-first, unlike ad-supported platforms

Included with Zoho One — meaning no extra cost for existing users

Who Benefits from Zoho Meeting?

Sales Teams

  • Schedule meetings directly from Zoho CRM

  • Automatically log meeting recordings and notes

  • Use AI-generated summaries for fast follow-ups

Marketing Professionals

  • Run webinars with lead capture and CRM integration

  • Automate follow-up emails using Zoho Campaigns

  • Reuse recordings as on-demand assets for evergreen lead gen

Project Managers & Executives

  • Use breakout rooms for agile collaboration

  • Capture action items via Zia summaries

  • Run all-hands meetings up to 250 participants

Customer Support & Trainers

  • Offer screen share support via browser

  • Record onboarding sessions and share replays

  • Host internal training with interactive tools

Industries That Need This Solution

IndustryChallenge Without Zoho MeetingHow Zoho Solves It
HealthcareInsecure telehealth callsEncrypted sessions with E2EE & password lock
ConsultingManual follow-ups and invoicingAI meeting notes + Zoho Books integration
EducationNo breakout rooms or webinar toolsSupports engagement tools + recordings
AgenciesLeads lost between webinar and CRMAuto-sync webinar registrants to CRM
ManufacturingDifficult team collaborationReal-time whiteboarding + Zoho Projects link

Top Features and Competitive Advantages

1. Breakout Rooms & Webinar Tools

Zoho Meeting offers:

  • Breakout rooms for group collaboration

  • Q&A, polls, and attendee chat during webinars

  • On-demand webinars to repurpose content and generate leads passively

Example: A marketing agency can host a live product demo, then turn it into an on-demand webinar that automatically captures leads and syncs to Zoho CRM.

2. CRM, Calendar & Email Integration

Unlike Zoom or Google Meet, Zoho Meeting:

  • Integrates natively with Zoho CRM, Projects, and Bookings

  • Syncs with Google Calendar, Outlook, and Zoho Calendar

  • Offers a Gmail add-on to launch meetings directly from your inbox

No more copy-pasting links or logging activity manually — everything is logged and scheduled automatically.

3. AI Features: Zia + ChatGPT Integration

Zoho Meeting uses AI to:

  • Auto-transcribe meetings

  • Summarize sessions into key takeaways

  • Detect action items and highlight decisions

These features are powered by Zia, Zoho’s AI engine, with OpenAI (ChatGPT) behind some of the summarization capabilities.

Instead of rewatching a 60-minute recording, team members can review a two-minute summary with timestamps and bullet-pointed outcomes.

4. Affordability & Scalability

PlatformEntry Price (per host/mo)Free Plan Limitations
Zoho Meeting$1.50/month (10 participants)100 participants, 60 min per meeting
Zoom$17.9140-min limit on group calls
Microsoft Teams$6.48–$12 (bundled)Microsoft account required, limited tools
Google Meet$11, $22 (Workspace)No recording unless on paid plan
Webex$1940-min limit, fewer features

Zoho Meeting is the only one that gives you AI features, webinar tools, and CRM integration even on the free or low-cost plans.

5. Security & Privacy

  • End-to-End Encryption (E2EE) available on all plans

  • Meeting lock and waiting room features

  • No data sharing with third parties

  • GDPR, HIPAA-compliant hosting infrastructure

Unlike Zoom or Google Meet, Zoho has no incentive to harvest user data — they don’t run ads and don’t sell customer information.

Zoho Meeting vs Competitors — Comparison Table

What’s New in Zoho Meeting?

2024–2025 Updates:

  • Breakout Rooms

  • Personal Meeting Rooms

  • Screen Sharing with Audio

  • On-Demand Webinars

  • Public Webinar Chat

  • Meeting Annotator Tool

  • Live Transcription (Rev AI)

  • E2E Encryption

  • Meeting Room Controller App

  • Custom Layouts & UI Enhancements

Practical Implementation Tips

  1. Enable Zia Summaries in your org settings
  2. Connect your CRM and calendar for one-click scheduling
  3. Customize webinar registration pages to reflect your brand
  4. Use breakout rooms for team retrospectives or workshops
  5. Record important meetings and send AI-generated notes afterward
  6. Leverage Zoho Bookings to auto-create Zoho Meetings for clients
  7. Add Zoho Meeting to Gmail or Outlook for convenience

Zoho One Integration Benefits

If you're using or considering Zoho One, Zoho Meeting becomes even more powerful:

  • Connects to Zoho CRM, Books, Projects, Mail, and more

  • Meetings become part of a unified customer record

  • Automatically launch meetings for support (Zoho Desk) or sales (Zoho CRM)

  • No need for third-party tools like Calendly, Zoom, DocuSign, etc.

Imagine: a deal closes in CRM → triggers a Zoho Meeting kickoff → invoice generated in Zoho Books → all data connected.

How blueCaribou Software Solutions Can Help

As a Zoho One certified partner, blueCaribou Software Solutions can:

  • Set up Zoho Meeting with your CRM, marketing tools, calendar
    • Migrate you from Zoom or other platforms
    • Train your team on new features (AI, webinars, recordings)
    • Build workflows (e.g., deal won → kickoff meeting → invoice auto-sent)
    • Provide ongoing support and optimization across Zoho apps

    Want to see a live demo? Book a discovery call with blueCaribou today and learn how Zoho Meeting can streamline your communications.

    Conclusion: Why Zoho Meeting is the Smart Choice

    If you're a small business owner looking for:

    • A cost-effective Zoom alternative

    • Seamless CRM and webinar integration

    • Time-saving AI features like summaries and transcripts

    • Rock-solid security with GDPR compliance

    • Native compatibility with your sales, support, and calendar tools

    Zoho Meeting delivers.

    Backed by the powerful Zoho One ecosystem and supported by implementation partners like blueCaribou, it’s more than a conferencing app, it’s a growth enabler.